Terms and Condition


  • We are a consignment website, which means you place your items with us and you will get paid when the item sells.
  • Scour your closet for bags, shoes, clothes and accessories you are ready to part with.
  • WA, call or email us. We can arrange for a pick up if you have more than 10 goods to consign in the Jakarta area or you can drop your goods off at our headquarters.
  • We only accept particular brands that have good resale value. Click our brand list on the bottom of this website to see if your items are on the designers list we accept.
  • Your items will then be curated to ensure authenticity and quality.
  • We believe that every seller has the right to value your own goods. You decide the price but we still need to ensure that the price is still within market limits. The agreed price will be the net price received by the seller.
  • We ensure that all our transaction remain anonymous. No seller nor buyer's name will ever be revealed.
  • We take a 15-40% commission on all items. The more expensive the item, the less commission we take. 
  • We will then take professional pictures of all your items for our website. 
  • We require that your items be sold exclusively at out website for a period of 2 months after which you can retrieve your goods or continue selling with us.
  • We will take excellent care of your items and store them in our warehouse. You also have the choice of holding on to very valuable items.
  • You will receive an email notification after your item is sold.
  • We will transfer the agreed amount straight to your account according to our transfer policy which is once a week.


  • Browse our website until you find an item that catches your eye.
  • Please be sure to check the condition of the item by reading our rank chart. Some of our items have been pre-loved and worn. We don't want you to be disappointed with it's condition.
  • Click on the item and fill out an order confirmation form.
  • If you have any questions you may contact us through email or whatsapp. We will always try to answer your questions as soon as possible however there might be a delay after office hours or on holidays.
  • You will then have the option to contact one of our brand butlers to schedule the transfer and delivery.
  • We charge a Rp.100.000 delivery fee per delivery.
  • We provide cash on delivery services therefore we accept no return.


  • We have the right not to accept the order placed by you,
- if we are unable to obtain proper authorization for your payment,

- if the item is discovered to not meet our standards of quality

- if particular shipping restrictions or difficulties apply in respect of the particular item.

  • While we try our best to ensure that all details on our website are accurate, there may be situations where errors occur. If this is discovered with regard to an item ordered by you, we will alert you as soon as possible, and allow you the option of reconfirming your order.
  • If you have paid for the product advertised with an incorrect price, it will be refunded to you in full. This applies to even after your order has been recognized by us in email.


  • We do not accept return and exchange, please be sure of your purchase
  • We guarantee all our products are authentic. 


You confirm that any account or credit card that you use in association with your order with us is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. Orders will not be confirmed until we are satisfied with checks. You/the card holder will be subject to validation checks and authorization checks by the card issuer. If for any reason the issuer of your card does not give the necessary authorization, we will not be liable for any delays or non-delivery.




  • Jenis usaha kami adalah consignment yang artinya adalah barang dititip jual dan pembayaran dilakukan hanya pada saat barang sudah laku terjual.
  • Bongkar lemari baju Anda untuk menentukan barang-barang berupa tas, sepatu dan asessoris yang masih dalam kondisi baik namun sudah tidak terpakai.
  • Telepon, whatsapp atau email kami, Brand Butler kami siap membantu mengambil barang-barang apabila jumlah barang yang akan dijual lebih dari 10 di daerah Jakarta atau barang dapat diantar ke kantor kami.
  • Kami hanya menerima barang-barang merek tertentu yang bisa dilihat di brand list yang terdapat dibagian bawah website ini. Pastikan barang yang ingin Anda jual ada dalam daftar tersebut.
  • Barang yang akan dijual tersebut kemudian akan kami kurasi untuk memastikan keaslian dan kualitasnya.
  • Kami merasa bahwa pemilik barang berhak menentukan harga dari barang yang akan dijual, namun kami juga harus tetap memastikan agar harga tersebut masih berada dalam batas-batas wajar harga pasar. Oleh sebab itu, harga jual barang harus disepakati oleh kedua belah pihak.
  • Semua transaksi kami bersifat rahasia. Nama penjual dan pembeli selalu akan kami rahasiakan.
  • Kami mengambil komisi 15-40%. Semakin tinggi harga barang semain kecil komisi yang diambil.
  • Kemudian kami akan mengambil foto profesional dari barang yang akan dijual untuk ditayangkan di website kami
  • Kami mengharapkan barang dijual secara eksklusif di website kami selama periode 2 bulan. Setelah itu barang dapat diambil atau tetap dapat dilanjutkan untuk dijual.
  • Kami akan menyimpan barang Anda dengan sebaik-baiknya di warehouse kami. Untuk barang yang sangat berharga dapat diambil kembali sampai ada pembeli.
  • Begitu barang Anda terjual kami akan mengirimkan email notifikasi.
  • Kemudian kami akan mentransfer jumlah yang sudah disepakati sebelumnya ke account Anda sesuai peraturan keuangan perusahaan kami yaitu setiap satu minggu satu kali.


  • Lihatlah website kami untuk mencari barang yang menarik hati Anda.
  • Pastikan Anda memeriksa keterangan mengenai kondisi barang yang ingin Anda beli. Sebagian besar barang di website kami pernah disayang oleh pemilik sebelumnya.
  • Klik barang yang Anda inginkan dan isi formulir pemesanan.
  • Apabila ada pertanyaan, kami bisa dihubungi via email atau whatsapp. Kami akan berusaha menjawab pertanyaan Anda sesegera mungkin namun mungkin akan terjadi delay sesudah jam kantor atau pada hari libur.
  • Hubungi kami untuk mengatur transfer dan pengiriman barang.
  • Kami mengenakan ongkos pengiriman sebesar Rp.100.000
  • Kami menyediakan service cash on delivery. Oleh sebab itu kami tidak menerima pengembalian barang.